Terms & Conditions

Our services are available only to individuals who can form legally binding contracts. By using this website, you represent that:

• You are at least 18 years of age.
• You have the legal capacity to enter a binding agreement.
• All information you provide is truthful and accurate.
• You will maintain and update your information as needed.

We strive to display products as accurately as possible. Colors and sizes may vary slightly from screen display. All prices are in Indian Rupees (₹) and inclusive of applicable taxes.

• Product images are for illustration and may differ slightly.
• We reserve the right to limit quantities.
• Pricing errors will be notified before order processing.
• Offers cannot be combined unless stated.

Placing an order is an offer to purchase. We reserve the right to accept or decline any order.

• Online: Credit/debit cards, net banking, UPI, wallets.
• COD: Available for eligible orders in select pin codes.
• EMI: Available on select cards for orders above ₹3,000.

We aim to dispatch within 2–3 business days. Timelines vary by location.

• Standard: 5–7 business days, free shipping on all orders.
• Express: 2–3 business days, free shipping.
• COD: May take 1–2 extra days for verification.

Tracking details shared via email and SMS once shipped.

We offer a 7-day hassle-free return/exchange from delivery.

• Items must be unworn, unwashed, with tags attached.
• Sale items and innerwear: exchange only, no refunds.
• First return per order ships free.
• Refunds processed within 5–7 business days.
• COD refunds via NEFT to bank account.

You are responsible for maintaining confidentiality of your credentials.

• Provide accurate registration information.
• Notify us immediately of unauthorized access.
• We may suspend accounts violating these terms.
• You may delete your account by contacting support.

All content on this website — text, graphics, logos, images, descriptions, software — is the property of Urban Outfit Collection and protected by copyright, trademark, and IP laws. You may not reproduce or exploit any content without written permission.

When using our website, you agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to any part of the site.
• Use bots or scrapers to collect data.
• Damage or impair the website.
• Post false or harmful content.
• Resell content without authorization.

To the maximum extent permitted by law, Urban Outfit Collection shall not be liable for indirect, incidental, special, or punitive damages. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

You agree to indemnify and hold harmless Urban Outfit Collection, its directors, employees, and agents from any claims, damages, or expenses arising from your use of this website or violation of these terms.

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using this site, you consent to those practices.

We reserve the right to modify these terms at any time. Changes are effective immediately upon posting. Review this page periodically for updates.

These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Mukerian, Punjab.

Questions about these Terms? Reach out:

• Email: support@urbanoutfitshop.com
• Phone: +91 97807 04131
• Address: Opp. Sri Guru Nanak Girls Senior Secondary School, Mukerian, Punjab 144211