Shirts Shirts T-Shirts T-Shirts Jeans Jeans Cargo Cargo Formal Pants Formal Pants
Shop All
Shirts Shirts T-Shirts T-Shirts Jeans Jeans Cargo Cargo Formal Pants Formal Pants
About Us Contact Us Privacy Policy Terms & Conditions Shipping Info Returns & Exchanges

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

At Urban Outfit Collection, we value your privacy. This policy explains what data we collect, why we collect it, and how we keep it safe.

01 Information We Collect

We collect information you provide directly, such as when you create an account, make a purchase, or contact us.

  • Personal Details: Name, email, phone number, and shipping/billing address.
  • Payment Info: Card details and UPI identifiers (processed securely via payment partners).
  • Account Data: Username, encrypted password, order history, and wishlist.
  • Communication: Messages, reviews, and feedback you send us.
02 How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and returns.
  • Communicate about purchases, account activity, and promotions.
  • Personalize your shopping experience and recommend products.
  • Improve our website, products, and services.
  • Detect and prevent fraud and unauthorized access.
  • Comply with legal obligations.
03 Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for cart, login, and checkout.
  • Analytics Cookies: Help us understand visitor behavior.
  • Marketing Cookies: Deliver relevant ads and track campaigns.
You can manage cookie preferences via your browser. Disabling certain cookies may affect functionality.
04 Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors, shipping carriers, analytics partners.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In case of merger or acquisition (with prior notice).
05 Data Security

We implement industry-standard security measures:

  • SSL/TLS encryption for all data transmission.
  • PCI DSS compliant payment processing — we never store card details.
  • Regular security audits and vulnerability assessments.
  • Restricted access controls for authorized personnel only.
No method of transmission is 100% secure. Use strong passwords and keep credentials confidential.
06 Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of all data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion (subject to legal requirements).
  • Opt-Out: Unsubscribe from marketing emails anytime.
  • Data Portability: Request your data in a machine-readable format.
07 Data Retention

We retain data only as long as necessary:

  • Account Data: While active, plus 2 years after closure.
  • Order Data: 7 years for tax and legal compliance.
  • Marketing Data: Until you unsubscribe or request deletion.
  • Analytics Data: Anonymized after 26 months.
08 Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us immediately and we will delete it.

09 Changes to This Policy

We may update this policy from time to time. Changes will be posted with an updated "Effective Date." Material changes will be communicated via email to registered users.

10 Contact Us

For questions about this policy or to exercise your rights:

  • Email: support@urbanoutfitshop.com
  • Phone: +91 97807 04131
  • Address: Opp. Sri Guru Nanak Girls Senior Secondary School, Mukerian, Punjab 144211

This Privacy Policy is effective as of

January 1, 2026